Frequently Asked Questions

1. What are the refund policies?

Conference Fee Cancellation Policy: CPA will make a full refund less $75 processing fee with receipt of written notification before March 26, 2020. No refunds after March 27, 2020.

Update: CPA is offering an extension and modification of the posted cancellation policy. From now through Friday, April 3rd, the $75 processing fee will be waived. Starting April 4th, no refunds will be given.
    • Full refund: Current registrants who do not plan to attend the online conference may cancel and receive a refund without incurring the $75 processing fee (funds transfer fees will apply).

    • Partial refund: Current registrants who registered at the full (non-Early Bird) rate who plan to attend the virtual conference may request a partial refund of $50 (funds transfer fees will apply). Registrants who purchased additional banquet ($80) or luncheon ($60) tickets may request a refund for those costs (funds transfer fees will apply). 

    • Donation: Current registrants who are eligible for a full or partial refund may choose to convert the entirety of those funds into a tax deductible donation to CPA.

Vendor Registration Refund Policy: CPA will make a full refund less $150 processing fee with receipt of written cancellation before February 15, 2020. No refunds after February 15, 2020. You may change or edit your existing registration information at any time by clicking “Review, Change or Update” on the confirmation email you receive.

2. Can I receive Continuing Education Credit Hours for attending the conference?

This program is co-sponsored by the Catholic Psychotherapy Association and The Institute for Continuing Education. Continuing education credit is offered as listed here. The Conference offers a total of 15.0 contact hours (pending final approval). Credit is awarded on a session-by-session basis, with full attendance required for the sessions attended. Application forms will be available on site. If you have questions regarding continuing education, the program, faculty, learning objectives, grievance issues, contact The Institute at: / 800-557-1950.

To learn more about these credits and which presentations are not credited visit the Continuing Education page.

Information updated for the virtual conference stops here.


1. Where will the 2020 CPA Conference be held?

Hilton Phoenix/Mesa (Phoenix), Arizona
1011 West Holmes Avenue

Mesa, AZ 85210-4923

Click here to view the conference hotel website.

2. How can I reserve a vendor/exhibitor table?

Yes, you can reserve your table with a $100 nonrefundable deposit. Space is on a first come first served basis. More information here.

3. I am only able to attend the 2020 CPA Conference for one day. Is this okay?

Yes. We offer a one-day conference registration fee for $350. Early Bird pricing for the one-day conference fee is $300 until January 31, 2019. The fee will include admission into vendor area, worship, prayer, confession and continuing education credits. Tickets to the lunch and Friday night dinner are optional for an additional fee.

5. Can I buy a Banquet or Luncheon ticket at the door?

One ticket to each event is included for all two-day conference registrations. Extra tickets can be purchased for guests and for those only purchasing a one-day conference registration. For planning purposes, we strongly encourage you to pre-register for this event. However, there will be a limited amount of tickets available on site.

6. Can I purchase my registration without using the internet?

We offer two forms of registration: online registration and onsite registration. We prefer that you register online to ensure availability of materials and for head counts on food.

7. Will there be Mass?

  • Thursday, April 30 2020 - 11:30 am
  • Friday, May 1, 2020 – 9:00 am
  • Saturday, May 2, 2020 - 6:00 pm  (Vigil/Anticipatory Mass)

The vendor area will not be open during Mass.

8. May I bring a guest?

Yes, he or she may attend Mass. Sessions are open to registrants only. Extra tickets are available for Friday night dinner or Saturday lunch.

9. Will conference sponsors receive my contact information?

Sponsoring companies may send targeted e-mails to conference registrants aid in event-related communications. Attendee lists are non-transferrable and sharing outside of the sponsoring organization is prohibited. If the CPA receives complaints about e-mails or marketing sent to conference registrants, the sponsoring company will be notified. Should there be continued issues, the CPA reserves the right to cancel sponsorship, exhibitor and/or registrations for current and future programs, in which case no refunds will be granted.

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